Additional Terms for WEO Gifting

WEO Gifting allows eligible users to select, purchase, send, and receive physical gifts through White Elephant Online. White Elephant Online, LLC (“WEO,” “we,” “us,” or “our”) is the merchant of record for WEO Gifting purchases. Gifts are sourced, processed, and fulfilled with the assistance of third-party providers, including Snappy App, Inc. (“Snappy”), product suppliers, logistics providers, and shipping carriers.

Eligibility

You must be at least 13 years old to purchase, select, send, receive, or otherwise use WEO Gifting. Children under 13 may not independently use WEO Gifting, create an account for WEO Gifting, or submit personal information through the service.

If you are under the age of majority where you live, you may use WEO Gifting only with the permission and involvement of a parent or legal guardian.

An adult may purchase or send a gift intended for a child and may provide delivery information for that purpose, provided that the adult is authorized to provide the information and remains responsible for the transaction. The child may not independently use WEO Gifting or submit personal information through the service.

Pricing and payment

The price displayed for a gift is the total amount you will be charged and includes applicable taxes, standard shipping, and fees, unless we clearly disclose otherwise before you complete the purchase.

You authorize WEO and its payment processors to charge the payment method you provide for the total amount displayed. You are responsible for providing current, complete, and accurate payment and billing information.

Gift selection and order information

You are responsible for reviewing and confirming the selected gift, quantity, available product options, recipient information, and delivery address before submitting an order. WEO and its fulfillment providers are not responsible for delivery problems caused by inaccurate or incomplete information supplied by you or another participant.

Once an order has been submitted for fulfillment, it cannot ordinarily be changed or canceled.

Product information and availability

We endeavor to display accurate product descriptions, images, prices, options, and availability. Some product information is provided by third-party suppliers, however, and we cannot guarantee that all information will always be complete, current, or error-free.

Product availability is not guaranteed until an order has been accepted for fulfillment. A product may become unavailable, out of stock, discontinued, unavailable at the displayed price, or undeliverable to a particular location. We may reject, delay, or cancel an affected order. If an order is canceled after payment because it cannot be fulfilled, WEO will issue a refund to the original payment method.

We may ask you to select an alternative gift if the original selection becomes unavailable before the order is submitted for fulfillment or if it cannot be shipped to your country. If you do not select a new gift via the link sent to you within 30 days of original notice of the issue, we reserve the right to select a new gift for you.

Shipping and delivery

Gifts are fulfilled and shipped by third-party suppliers, logistics providers, and carriers. Gifts may arrive in standard manufacturer or shipping packaging, and an order containing multiple items may be divided into separate shipments.

Any delivery date provided is an estimate and not a guarantee. WEO is not responsible for carrier delays or other circumstances outside our reasonable control, but we will use reasonable efforts to assist with delivery issues.

Final sale and no returns or exchanges

All WEO Gifting purchases are final once submitted for fulfillment. We do not accept returns or exchanges because of recipient preference, an incorrectly selected product or product option, duplicate gifts, or a change of mind.

If a gift arrives materially damaged or defective, you must contact WEO Support at support@whiteelephantonline.com and provide reasonably requested photographs or other evidence within ten (10) days after delivery.

If a gift has not arrived within a reasonable period after shipment, you must contact WEO Support at support@whiteelephantonline.com within ten (10) days after its scheduled delivery date.

If WEO or its fulfillment provider confirms that a gift is materially damaged, defective, or missing, we will attempt to replace it with the same item. If the same item is unavailable, we may provide a reasonably equivalent replacement. If an appropriate replacement cannot be provided, WEO will refund the amount paid for that gift to the original payment method.

Claims submitted outside the applicable claim period may be denied, except where a longer period or another remedy is required by law. Nothing in this section limits any non-waivable consumer rights available under applicable law.

Restricted information and prohibited uses

When using WEO Gifting, you may not:

1. Provide, upload, or otherwise submit protected health information or other information subject to specialized legal or regulatory requirements, including information regulated under HIPAA, GLBA, FISMA, or similar laws or regulations;

2. Allow a child under 13 to independently use WEO Gifting or submit personal information through the service;

3. Purchase or obtain products through WEO Gifting for wholesale distribution, resale, or other commercial redistribution;

4. Submit personal information about another person unless you are authorized to provide it for the relevant gifting, fulfillment, delivery, or support purpose;

5. Submit false, inaccurate, fraudulent, or misleading order, payment, recipient, or delivery information;

6. Interfere with the operation or security of WEO Gifting or attempt to circumvent any order, payment, authentication, or security control; or

7. Use WEO Gifting in a manner that violates applicable law or infringes the rights of another person.

We may suspend or restrict access, cancel an order, remove submitted information, or take other reasonable action if we believe WEO Gifting has been used in violation of these restrictions. Where appropriate, we may notify our fulfillment providers so that they can take corresponding action.

Third-party fulfillment services

WEO uses Snappy and other third parties to source, process, fulfill, deliver, and support physical gifts. These providers do not become parties to the agreement between you and WEO merely because they assist with fulfillment.

To the fullest extent permitted by law, WEO is not responsible for delays, interruptions, product-information errors, or other acts or omissions of suppliers, carriers, or fulfillment providers that are outside WEO’s reasonable control. This provision does not affect WEO’s obligations to provide the damaged, defective, or missing-item remedies described above or any rights that cannot legally be waived.

Acceptance of these terms

By checking the applicable acceptance box and submitting a WEO Gifting order, you agree to these Terms and acknowledge that:

• The order becomes final once submitted for fulfillment;

• WEO Gifting does not permit ordinary returns or exchanges; and

• Damaged, defective, or missing gifts must be reported within the applicable claim period.